Organizations are witnessing the growing dependency of customers on innovative technologies to enhance decision-making, gather information and even for trivial tasks such as shopping. Along with the growth in opportunities around mobile devices, the challenges of securing the information associated with them also arose. Operational trends are also currently changing with more than 50 percent of the work done via mobile devices. As new portals and applications make their way into the payment sector, the use of credit cards is declining as people are paying using their smartphones.
Understanding and overcoming the challenges in the marketplace
An increasing number of people are asking to use their own devices to complete the various tasks they have been entrusted with. But when employees use their personal devices and applications to access sensitive and confidential corporate information with fewer security controls, this puts the company and its data at a higher risk. Organizations are going through a situation where they are looking at ways to manage these different devices. As data flows internally and most of the information exchange and storage is done through the cloud, organizations need to focus on managing their data, assembling all of the information, and controlling their security. When the complexity of the devices increases, we need to think about the big element, and managing these gadgets over traditional methods is not entirely possible.
Another major characteristic related to enterprise mobility is location-based services, which may not be something organizations might entertain right now but need to think about.
There has been great progress in enterprises when viewed from a global device usage perspective. The potential it has in store is something we shouldn’t disregard or take lightly
Presently, the machines or devices used by employees to track their time are location-based or on lockdown and only function in specific networks that have access to these applications. When cell phones or other mechanisms come into play, the challenge lies in ensuring whether proper technologies, such as geofencing, are utilized to configure them accordingly.
Managing the Data threats
Massive amounts of data present in the cloud is still a matter of concern for users, and they are nervous about the content that could expose the data on their mobile devices and otherwise. With increased attacks on networks and hacks into phone systems, as well as the constant reminders of data loss and misuse, the users want better control of the data they handle. While traditionally the focus of enterprise security has been on computers and servers, the mobile devices are fast becoming an integral part of this security norm.
There is a lot more to be done when it comes to business cases, and we are working toward improvements in terms of data management and connectivity. Though tech giants like Microsoft, Cisco, etc are constantly innovating to tackle these issues, there is still a lot of complexity involved in managing and setting up these solutions and much work to be done to open up the use of enterprise mobility.
Adopting AI enabled devices across enterprises
We are a part of a client-facing industry that creates consumer-based products. The luxury of being able to interact directly with our customers and get help in terms of brand recognition are a few factors that are absolutely critical to us. It is highly likely that AI will help us in achieving these goals, and we hope to see more AI integrated solutions and innovations come to the fore.
Disruptions and Transformations in the Enterprise mobility space
Mobile devices have come a long way beyond laptops and iPads in terms of technology and the extent of how people use it. We have witnessed great progress from a global device usage perspective when it comes to enterprise mobility. This has shown us the potential that it has in store and that it is something we should not disregard or take lightly. There are numerous challenges waiting to be solved even now. It would be great if we could solve these problems by understanding the unmet needs or even proactively solving them. What has not been done today and why has it not been done is what budding technologists need to focus on. They need to look at ideas differently to find solutions that leverage connected technologies and make them the realities of tomorrow instead of just buzzwords.